Assignment 3 : McGregor's Theory X Theory Y and Maslow's Hierarchy of Needs
Limitations of McGregor's Theory X Theory Y
Theory X :
- Theory X is linked to an assumption that employees are inherently lazy.
- Employees need to be under strict control and supervision to ensure their productivity.
- Employees prefer to be directed.
- Employees tend to dislike responsibility, are unambiguous, and desire security above everything.
- Theory X managers do not give their staff this opportunity so that the employees behave in the expected fashion.
Limitation :
- Employees' ideas are not taken into consideration.
- This theory leads to mistrust, highly restrictive supervision, and a punitive atmosphere.
- The theory X manager tends to believe that everything must end in blaming someone. ( They will blame the person first in most situations, without questioning whether it may be the system, policy, or lack of training that deserves the blame.
Theory Y :
- Management assumes employees may be ambitious and self-motivated and exercise self- control.
- It is believed that employees enjoy their mental and physical work duties.
- According to Papa, to them work is as natural as play.
- Given the proper conditions, theory Y managers believe that employees will learn to seek out and accept responsibility and to exercise self-control and self-direction in accomplishing objectives to which they are committed.
- It is believed that the satisfaction of doing a good job is a strong motivation.
- As a comparison to theory X, managers with theory Y are more likely to develop the climate of trust with employees that is required for human resource development.
Limitation for both theories as a whole :
- It presents only the two extremes of managerial behaviour, and are not different end of the same continuum, but rather two different continua in themselves.
- It is wise to manipulate these two theories depending on the situation but should not just stick right to one.
Maslow's Hierarchy of Needs
Maslow argued that human needs consist of 5 types that make up a hierachy:
- Physiological (bodily) needs – food, shelter, water and sex
- Security needs – the need to be free from threats and danger
- Social needs – the need to be loved and part of a group
- Esteem needs – the need for self-respect and the respect of colleagues
- Self-actualisation needs – the need to fulfill potential and develop personal skills
Limitations :
Maslow's theory of motivation (Hierarchy of Needs Theory) is very popular all over the world and provides guidelines to managers / managements for motivating employees. However, Maslow's theory has many limitations.
Limitations of Maslow's Hierarchy of Needs Theory are noted below :-
- Maslow's theory is over simplified and is based on human needs only. There is lack of direct cause and effect relationship between need and behavior.
- The theory has to refer to other motivating factors like expectations, experience and perception.
- Needs of all employees are not uniform. Many are satisfied only with physiological needs and security of employment.
- The pattern of hierarchy of needs as suggested by Maslow may not be applicable uniformly to all categories of employees.
- Maslow's assumption of 'need hierarchy' does not hold good in the present age as each person has plenty of needs to be satisfied, which may not necessarily follow Maslow's need hierarchy.
- Maslow's theory is widely accepted but there is little empirical evidence to support it. It is largely tentative and untested. Maslow's writings are more philosophical than scientific.


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